Hi Scott,
I was hoping you could pass on a BIG thank you to Smiley for me. He helped my mom buy and get fitted on a bike a few weeks ago. She bought probably one of the least expensive road bikes in your store, but he spent a lot of time with her, making sure the bike fit her properly and tutoring her on various aspects of the bike. He also added a few features (extra breaks and toe clips) that helped increase her confidence. We went riding on Sunday and had a wonderful time. I was surprised to learn that she'd been out for a ride two times already that week and was having a blast.

I honestly can't remember a time in recent memory that my mom didn't use little aches and pains as an excuse not to exercise. Riding the bike Smiley sold her, however, has been liberating. She can be tired from standing on her feet all day at work and still go for a bike ride. Her back can hurt from lifting too many things the day before, yet it doesn't hurt when she's on the bike. Smiley worked some kind of voodoo magic on her!

Anyway, I just wanted to say thanks. I hope that this is the beginning of something magical for her and that she and I will be able to ride bikes together for many years to come.